KALISPELL — More people are struggling to make car payments in Montana due to the coronavirus (COVID-19) outbreak.
Green Nissan and Hyundai general manager Audrey Knight told MTN News that the dealership receives a couple calls a month with questions concerning their car payments. But she says now the dealership is getting 10-to-15 calls a day.
Knight says that while anxieties are high, we're all in this together, "know that you're not alone and that we're all in this together. It has affected everyone and all walks of life," said Knight.
If you're struggling to make car payments, she stresses not to wait for your car lender to contact you with payment plan options -- be proactive and call them.
"They are working individually on a case by case basis with most people," she said. "So, asking them for late fee waivers and deferments are a lot of things of what banks are doing right now."
She explained to MTN News that lots of customers who called with questions are suffering economically from the lack of tourism in the Flathead Valley. However, Green Nissan and Hyundai specifically, offers a job loss assurance program.
Knight says customers can defer payments for up to 90 days and if they are affected by coronavirus in the future there will be options to waive or extend payments.
She told MTN News that if anyone has questions -- regardless if they're a Green Nissan or Hyundai customer -- can call them at (406) 755-2277.
Here's a Rebound Rundown on tips on how to help those struggling with car payments:
- Be proactive. It's up to the car owner or lessee responsible for paying the note to reach out to their lender if there’s a problem making payments.
- If you have a loan or lease that you’re having trouble paying right now, call your bank or leasing company and try to negotiate an accommodation.