MISSOULA – The Missoula County Clerk of District Courts will be switching to a new online system on Monday, June 4th and the process may cause delays in their office for up to three weeks.
District Court administrators are asking that unless it is a necessity that you allow their office time to switch systems. This means that unless you absolutely need a marriage license, to file court documents or to open a new case that you wait until the week of June 25th to do so.
Years of planning have gone into the process that is being overseen by the Montana Supreme Court and the office staff is prepared for the delays. Missoula Clerk of District Court Shirley Faust says their commitment to customer service will drive the office to become as efficient as possible.
"So it’s just really frustrating when we fall behind because we want to deliver quality service so when we fall behind we feel like we’re not delivering the service that we’re capable of," Faust said.
"And so this system is going to slow us down at first so it’s going to take a couple of weeks and so I just. The staff will hang in there but again if we can just have limited activity and traffic through our office during that time it would really help us to be more efficient," Faust added.
The new system is being implemented in every courthouse across in Montana in hopes of making court document transfers even easier.