MT Joint Information Center ready to answer COVID-19 questions

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Posted at 11:23 AM, Apr 03, 2020
and last updated 2020-04-03 13:27:50-04

HELENA — Many state agencies are all working together at Montana’s Joint Information Center at Fort Harrison to deliver a consistent message about COVID-19 to members of the media or public.

If you email the state's new COVID email account or call the hotline at 1-888-333-0461 someone involved in this operation will answer your question.

Director Ryan Finnegan tells MTN News the room is staffed from 7 a.m. until 6 p.m. They're also working remotely at home to handle the number of calls and messages they're receiving.

"In my case, I've been fortunate enough to participate in a lot of training exercises and prior disasters, but this is something on a new scope, a lot higher level, and unfortunately affecting a lot more people than anything I've been working on in the past,” Finnegan explained. “So, that's why it's so important to keep doing what we're doing, keep the messaging consistent, and do what we can to keep people safe."

One of the center's most recent tasks is creating posters for Montana's airports and train stations to let passengers know about the Montana National Guard screenings that are taking place at airports and train stations.