KALISPELL — Wendy Ostrom Price, public relations officer with Flathead Electric Cooperative, told MTN that scammers call and demand customers provide credit card and other financial account information and personal identification numbers over the phone.
She believes scammers are taking advantage of those at home struggling during the coronavirus.
She explained that the caller sometimes will threaten to cut services unless payment is made immediately.
Ostrom Price emphasizes during the coronavirus outbreak, Flathead Electric Co-op is not disconnecting anyone's services. She says if any customers are struggling to make payments during the coronavirus, to give them a call and they can work out a plan.
"If people are having a hard time paying their bills for any reason, they can call us," she said. "We have some resources, we can put together a plan and flexible plan."
Ostrom Price emphasizes the Co-op will never ask for your personal payment information over the phone.
If you feel as though you're a victim of identity theft there please visit the Federal Trade Commission's identity theft site at www.ftc.gov/idtheft [ftc.gov].
