MISSOULA — Missoula Water managers say the utility won't be disconnecting any one's water for non-payment during the coronavirus emergency but they are encouraging people to keep bills current, and ask for help if illness keeps someone from paying.
Deputy Public Works Director Dennis Bowman tells MTN News Missoula Water won't be delivering any disconnect notices for the next couple of weeks, but expect customers to stay current on their bills using online payment options for water and sewer charges.
He added that if anyone is unable to pay because of illness, Missoula Water will work with customers to set up a payment plan.
Missoula Water's main office is closed to public access, and the utility will suspend the replacement of water meters inside customer's houses. But crews will continue to install new meters and change meters in outside pits.
The city has several options for paying for water and sewer services on their website.
- Sewer: Pay online. Use the drop boxes at 435 Ryman St. and 1345 W. Broadway. Mail to P.O. Box 5388, Missoula, 59806 or 1345 W. Broadway, Missoula, 59801. Pay by phone at (406) 552-6125.
- Water/Storm Water: Pay online. Use the drop boxes at 435 Ryman St. and 1345 W. Broadway. Mail to P.O. Box 5388, Missoula, 59806 or 1345 W. Broadway, Missoula, 59801. Pay by phone at 866-790-7218 or (406) 552-6700.
Click here for more information about other changes to Missoula city services.