NewsMissoula County


Online program aims to cut wait times for Missoula Co. vehicle titles and registrations

Missoula County Courthouse
Posted at 11:01 AM, Jan 12, 2020
and last updated 2020-01-12 13:20:34-05

MISSOULA — Missoula County is offering people the chance to cut the lines for some vehicle transactions after sometimes having to wait for up to four hours last summer.

A new online system is up and running for people to complete paperwork for a new vehicle title or registration. It allows people to email in requests and electronically sign paperwork.

The Missoula County Treasurer's Office handles up to 4,000 titles and registrations during the summer months.

Treasurer Tyler Gernant says employees and customers complained about the process and the new system should cut back on wait times, and also ease up the filing system.

"It makes for the ability to be more flexible than having to sit in a window for when people are actually here,” Gernant said. “Our hope is that it will help with employees, and also the customers who have utilized it really love it because they don't have to come in."

Gernant says people who buy a vehicle will still need to appear in person to complete paperwork. But he hopes the lines will get shorter in the Missoula County Courthouse as more people become aware of the new system.