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Montana store busy as people return, swap Christmas gifts

gift returns Target
Posted at 8:58 AM, Dec 27, 2019
and last updated 2019-12-27 11:05:25-05

GREAT FALLS — Although the giving season may be over, gift-getting is not – it's time to shop and swap Christmas gifts.

According to a study from the retail website Oracle, 77% of those receiving gifts this year plan to return a portion of them. Of those returns, 65% are done in-store instead of online.

There was a line full people at the Target store in Great Falls on Thursday getting an extension on the gifting season as they swapped gifts.

One shopper who received two of the same items on his wish list tries to avoid exchanging gifts if possible -- and has a theory to explain the recent rise in returns.

“Always love to give the gifts and get them -- but if possible, no returns. I think probably social media is saying this is the gift to get and everyone’s getting it – them everyone double,” Paul Heinen said.

A Target employee said she expects the number of people returning gifts to pick up. So, if you do have a gift to return, it might be best to do so sooner rather than later.