NewsU.S. and the World

Actions

Verizon outage hits customers across the U.S.

Posted at 11:09 AM, Oct 18, 2019
and last updated 2019-10-18 13:09:40-04

Verizon customers across the U.S. reported outages, with most of the problems concentrated in the Midwest and Northeast, according to outage site Downdetector. Verizon said Friday it had identified and fixed the issue.

Verizon spokesman David Weissman said customers who are still experiencing problems should restart their phones.

"Some customers, primarily in parts of the Midwest, experienced interruptions in 4G LTE services yesterday," Weissman said. "Our engineers were able to identify and fix the issue. Service has been restored."

Beth Carpenter | TDS Weather@B_Carp01Major outage right now. Anyone know what's going on?

728:42 AM - Oct 17, 2019Twitter Ads info and privacy66 people are talking about this

However, Verizon customers in locations such as Montana and Pennsylvania reported problems with their connections on Friday morning via social media and Downdetector.

"Still not able to make or receive calls in Lewis Run, PA. This is extremely frustrating!" one user wrote at Downdetector on Friday morning.
First published on October 18, 2019 / 8:46 AM

© 2019 CBS Interactive Inc.. All Rights Reserved.