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MT motor vehicle system back online, delays still expected

Computer problems crashed the statewide Motor Vehicle Division system on Friday
MT motor vehicle system back online, delays still expected
Posted at 1:57 PM, Aug 02, 2019
and last updated 2019-08-03 11:59:30-04

MISSOULA — Things went from bad to worse for the statewide Motor Vehicle Division on Friday after computer problems last week finally cause the system to shutdown.

There was some serious backup at the Missoula County Treasurer's Office for people looking to get a vehicle registered.

At one point on Friday morning, there were reports that the entire Department of Justice computer system went down.

The computer issues mean that people can anticipate more headaches and should expect longer wait times next week while staff works through the backlog.

Missoula County Clerk and Tresurer Tyler Gernant told MTN News that they are trying to serve as many people as possible, but there may be wait times of more than two hours for walk ins.

“If your temporary registration permit is expiring, or you’re somebody who bought a private a vehicle through a private transaction and you need those plates -- those are the folks that would like to see you coming in next week," he said.

"if you’ve got 20 days left on your temporary wed say maybe wait till next week. And the same goes for renewal. If you have a renewal that isn’t due until the end of August I would wait until maybe mid August to come in,” Gernant added.

People who want to skip the long lines can renew vehicle registrations online and can also set up appointments for some transactions.

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(8.2.19 report)

Expect more headaches if you’re hoping to get to vehicle registered at the Missoula County Treasurer’s Office.

In a Facebook post on the Missoula County Government page, the public is advised that there will be longer wait times due to an outage of the state’s motor vehicle system.

The post goes on to say that customers should expect longer wait times next week while staff works through the backlog.

If you want to skip the long lines, you can also renew your vehicle registration online